Leads Tech BPO provides their customers with better and varied services by maintaining a combination of diverse and specialized skills to carry out different business activities. It reduces operational costs hence reducing the financial constraints on our clients in turn.
Business Process Outsourcing (BPO) refers to hiring of a third-party service provider to manage all the business activities for you. It helps the organizations improve their efficiency by managing costs, reducing operational risks, encouraging collaboration and escalating transparency. BPO also involves Offshore Outsourcing which refers to hiring of a company based in another country to provide the services. Most business processes are IT related, known as ITES-BPO, where ITES stands for Information Technology Enabled Service. Knowledge Process Outsourcing (KPO) and Legal Process Outsourcing (LPO) are the subsets of Business Process Outsourcing.